Originally published on Connecting Up.
Facebook has released a number of updates on their network and also on Instagram. Here’s what you need to know.
How can you drive enrollment with social media? Seth Odell from Southern New Hampshire University held a session at #casesmc last month that focused on this question. Following Florencia Prada’s blog post on CASE SMC, I’d like to provide you with a handful of key takeaways from this session.
I recently wrote a short version of this blog post for swissnex San Francisco’s blog nextrends. If you are interested in reading more about each example with more details than you can think of, than just keep reading. And if you only have five minutes, feel free to move right over to nextrends and read the short cap with a slideshow!
If you hold a university degree, chances are your alma mater didn’t have a Facebook page or Twitter account when you were enrolled. They do now. But before you start to feel old, let me remind you that the Facebook “Like” button just turned four and that Facebook only launched pages for universities in late 2007. Continue Reading →
Two thirds of the adult online population in the U.S are Facebook users. This social network is without doubt the most popular network in the U.S. and in many other countries around the world (including Switzerland, where almost half of the online population are Facebook users). However, use of Facebook is not as consistent and strong as the word “popular” would otherwise suggest.
It is time for another spotlight on some of Switzerland’s social media champions in universities and research. This time I had the pleasure of taking a closer look at Dodis, a research project that maintains a database of Swiss diplomatic documents and publishes books with a relevant selection of these documents. Researchers Christiane Sibille and Ursina Bentele, as well as Dodis director Sacha Zala, kindly answered all my questions about their social media presence.
The University of Massachusetts Dartmouth interviewed 70 of the nation’s (USA) top MBA schools to learn more about their social media use.
News, blog posts, and articles that caught our eye this week:
This blog post is part of a series of posts highlighting social media champions in Switzerland. We’ve previously portrayed Katja Wenk, Web and Social Media Officer at the University of St. Gallen and Yan Luong, Social Media Manager at Radio Télévision Suisse (RTS). This time we have the pleasure to introduce you to Roger Stupf and his team at the University of Zurich (UZH), who manages the university’s social media presence during a one-year pilot project.
Roger Stupf, Head of Web & Information Management, in front of the University of Zurich
For the second time this year, we have taken an extensive look at Facebook, Twitter, YouTube, LinkedIn, and iTunes U, and evaluated the presence of Swiss universities on those channels.* Each university can download its detailed report on their private landing page.
As highlighted in the previous blog post, every Swiss university and most of the universities of applied sciences have at least one Twitter account by now. Most are present on Facebook as well, as you can see in this list of official Facebook pages.
We are excited to give you some additional insight into what’s been happening on Facebook and Twitter in this past quarter below. For the first time we have taken a closer look at Facebook posts and evaluated which posts were the most successful in terms of likes, comments, and shares.
A quick glance at the number of Facebook likes of official pages reveals some impressive developments in the last quarter. Two universities made a huge leap and expanded their fan base significantly.
HSG multiplied its Facebook likes by eight, and is now totaling 7,600 likes. UNILI, Liechtenstein’s university that is also participating in our program, doubled its follower base to 2,500. These increases were not accidental. Both institutions have taken measures to increase that number in the last quarter. HSG’s social media officer, Katja Wenk, pointed out that while she is definitely very active on the university’s Facebook page and posting regularly, a lot of growth came from targeted Facebook campaigns.
UNILI’s head of communications, Herwig Dämon, also ran Facebook campaigns with paid ads that appeared on pages of selected Facebook users. The ad only showed up on the page of a user who met a certain demographic criteria and already had a friend who liked the university’s official page. In addition, UNILI ran ads for specific programs that would take users directly to the program’s website.
UNILI also applied other methods to increase the Facebook community:
We expect a lot going on for the next quarter, with many new students flooding the universities’ campuses and looking for information and ways to engage with their schools.
We evaluated every program participant’s Facebook activity in July to find out which posts created the most interest in their community. Generally, posts with a picture got the most attention. Flip through the slideshow below to see the most liked, commented, and shared posts. Can you detect a pattern?
The kind of posts that received the most feedback are very different. In some cases a picture of the campus motivated people to like it, as seen in the case of ZHAW, PHZH, and UNIFR, in other cases interviews with university employees or presidents were liked most, as seen on the pages of UNIGE, UZH, WSL, and FFHS.
On average, universities sent 70 tweets in the second quarter of 2012, compared to 56 tweets in the first quarter. This makes an average of 5 tweets per week, about one per working day.
.ETH and EPFL had the biggest reach on Twitter in Q2 2012. Twitter reach is calculated by counting the amount of Twitter users who have potentially seen a tweet that was talking about that university, therefore looking at how far the tweet traveled. We have only taken into account the tweets that include the official Twitter handles.
Here is an overview of the universities’ official accounts and their Twitter reach for Q2 2012:
* This also includes numbers for universities of applied sciences. Our research is limited to the institutions participating in the program however. Depending on the structure and nature of the institutions, they either participate as a whole (like BFH or HSLU) or as sub schools (e.g. most of the sub schools of the university of applied sciences in Zurich participate, such as the HWZ or ZHAW).